FAQ

What's HotStock?

HotStock is a real-time product tracker. We'll instantly alert you when hard-to-get products are back in stock and available to buy. You'll never have to miss out on that must-have product again. We know how stressful it can be to purchase a product that's in high demand. That's why we're here. We specialise in helping you find the most sought-after products.

How do I receive stock alerts?

Once you're signed in, just click the big red ALERT ME button to state your interest in a product. Once it's back in stock, we'll immediately alert you. There's no need to refresh the webpage in your browser - HotStock is a real-time webapp that updates the page the instant there's a change in a shop's stock status.

How will I be alerted?

When your product is back in stock, we'll alert you in a number of ways:

  1. Browser push notification

    For instant notifications. HotStock.io needs to be running in one of your browser tabs/windows, but it doesn't need to be the active tab - you'll receive the notification even if it's minimised. However, if you're on a Mac, we recommend Safari as you'll be notified even if Safari isn't running! Note: Browser push notifications don't work on Safari on the iPhone/iPad.

  2. Sound alert

    HotStock.io needs to be running in one of your browser tabs, but it doesn't need to be the active tab - you'll hear the audio even if it's minimised. Note: on the iPhone/iPad, you'll need to have the HotStock.io tab active in Safari to hear the alert.

  3. Email

    Sometimes email takes a few seconds to be received by some inboxes, so we send alerts by email only as a fallback.

Which internet browsers and devices are supported?

HotStock is compatabile with the most popular browsers, including:

  • Google Chrome
  • Safari (on the Mac)
  • Firefox
  • Microsoft Edge
  • Internet Explorer (latest version)
  • iPhone or iPad (i.e. iOS Safari browser)
  • Android's Browser

Why do I need to sign up to receive alerts?

As well as being able to send you an email alert, it allows us to save your settings (which products you're watching) so we can be sure to only send you alerts for the products you're interested in hearing about, regardless of which browser you're using.

How do I unsubscribe?

If you're no longer interested in receiving alerts, either click the unsubscribe link in any email alert you've received; or just click the WATCHING button on the product page.

I've forgotten my password and can't login!

Choose the 'Forgot your password?' link on the Log in page, and then follow the steps to reset your password.

I've got another question that's not here - help!

Don't see an answer to your question? Feel free to contact us.